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I might open their 1-year cd. Never had their credit card, but I had their online savings account for years going back to ING days. Also have a trust account at one of their local branches for about 5 years. At one time it was competitive, but for the past few years that's not funded either since there are better deals elsewhere. At the time that account was opened their online and in branch operations were completely separate.


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I think they've sort of merged them now but I'm not completely sure. I've had to do some things with their customer service in branch over the years. I'd give it a grade of B. Reply 8. I've heard of people receiving notices about inacitity, and the acct will be closed. No surprise there. But I find it very hard to believe that money would be taken. No way. Reply 1. Some banks have inactivity fees.

I have a lot of accounts and many of them are not active, some have a lot of funds in them and others have very little. Once a year I do a one penny ACH in all of them to make sure there is activity. Inactivity, Is usually considered either one or two years. But the rules differ widely. Some banks consider logging into your account online or contacting them by phone activity even without any transactions.

After some period of time with no activity your account will be considered abandoned and they will turn the money over to your state. However they will notify you before that happens. But they may not notify you before you incur an inactivity fee, so be aware. PS forgot to mention, once your funds are turned over to the state, you can still recover them from the state.

The bank is out of the process at that point. Reply 6. Very good and clear explanation.

When CapitalOne sends an account closing letter, they will say they decided to close the account and all rewards are forfeited. That's my experience.

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They are shareholder first, not customer first. Calling me phony only shows that you are being paid by CapitalOne to defend them. Please don't tell anyone. I need the job. I do sympathize with you.

It does happen more frequently than before. Chase also did a wave of closures i.

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So is one of my credit unions. There are legal services that solely deal with unfair matters like this. But you need to inquire and engage them. That is why it is more important to charge a dollar or two at least within a year and make it a habit i. I opened the new savings account with no problem online. It used to be that you could close an account online because I did this when I closed the savings account years ago, but they must have eliminated that feature because I couldn't find it anywhere. I was able to call them and have them close the MM account and transfer it to the new Performance Savings account without a long hold time on the phone.

The only issue I had was they wanted me to unlink the money market account from being the overdraft protection on the checking account. Once I did that, they were able to close it and transfer the funds. I then chose the new account for use as overdraft protection. When I called to inquire about the new account type, the CSR didn't offer to open a new account -- I was told that I'd have to open online. CSR also didn't say anything about having to call in to close the old account.

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I'm with CapitalNoMore above. Too many games here. This kind of stuff didn't happen on INGDirect's watch. Aside from uncompetitive rates, their policies on beneficiaries, as Ken alludes to above, are absolutely ridiculous. Requiring the input of SSNs for each and every beneficiary is just not a great idea. To top it off, the new savings account does not work with Trusts, neither as titleholder, nor as beneficiary. Great write up. I agree with poster above re SSNs being required. Reply 3. I've opened a lot of accounts with beneficiaries.

It's a problem because if you don't know their social security numbers and you don't want them to know that they are beneficiaries it's not going to be easy to obtain. Capital One is an outlier. Power award information, visit jdpower. Reviews Review Policy. Thanks for using Capital One Mobile. We make regular updates to our app to ensure your mobile banking experience is top notch. Each new version of our app includes improvements to make it faster and more reliable, bug fixes and new features which we'll highlight here so you know what's new!

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View details. Flag as inappropriate. Visit website. Privacy Policy. Look no further. The Platinum is a great first card or a product for the consumer trying to build his or her credit. This card accepts consumers with average, fair or limited credit. There is no annual fee, unlike the QuicksilverOne, and like the QuicksilverOne, you can up your credit limit after the first 5 months of on-time payments.

Like the Venture Rewards, the VentureOne partners with hotels. The VentureOne's fun rewards make it worth a look. This is a strong choice for a first travel card with flexibility in redemptions and partnerships with more than a dozen airlines. The ongoing rewards of 1. With superior ongoing rewards and a strong sign-up bonus, the Savor Cash Rewards has a lot to offer. If those are the types of purchases you often find yourself making, the SavorOne is a great option. The SavorOne is an improved product when compared to the old Savor. Although there's no annual fee, this card's sign-up bonus is in the middle of the pack when compared to other cash back cards.

QuicksilverOne is a great option for the consumer with fair credit who wants experience with earning rewards. It also gives you access to a higher credit limit after you make your first 5 payments on time. This card has the same ongoing rewards as the Quicksilver Cash Rewards, making it a compelling choice for your wallet. Some of us are struggling to get ahead financially - especially students - and this card can get you on your way, with no annual fee and the opportunity to build credit.

The Capital One Secured Mastercard accepts consumers with bad or limited credit and is ideal for someone looking to repair credit. That's because the easiest and fastest way to build credit is with a credit card. Because the dominant scoring models favor responsible credit card use. With a secured card like this one, you will be required to put down a refundable deposit that you will be borrowing off of for your credit limit. There are no ongoing rewards or sign-up bonus. If you are looking for a cash back business card, the Spark Cash for Business has some great features, such as the sign-up bonus.

And if you want the convenience of a card that grants you employee cards at no charge, this card delivers.

Also, rewards don't expire for the life of the account, and you can redeem for any amount. The Spark Miles for Business is similar to the Spark Cash, except you get miles instead of cash back, making it a good choice for travel redemptions. Capital One's exciting lineup of credit cards includes business, cash and travel rewards, as well as vehicles for credit building. Also, you can allow an authorized user to build credit while giving a loved one access to a quality credit card. Here is a comparison of the best Capital One credit cards of As the 10th largest bank in America , it's little surprise the breadth of services Capital One offers.

From consumer to commercial, this bank offers a wide range of financial opportunities. Here are some of the services offered. Yes, other card issuers have higher end cards with lots of fancy features that you may or may not use, but a Capital One card is guaranteed to serve you well, depending on what you seek.

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